Successful Negotiations II | Threshold

Successful Negotiations II

Course description

Successful Negotiations is a one-day intensive course from TTA. The course combines exploration and practice of current approaches and strategies for negotiation with the language practice necessary to be able to employ the techniques in an international English language environment. Negotiation is a significant part of life in many contexts from dealing with friends and family members, to deciding on priorities and resource allocation with colleagues, to agreeing on new or continuing business with clients, suppliers and other partners. The second module of the course consists of a brief review of the theory from the first module and thorough and in-depth development of negotiating skills using model situations.

Course objectives

  • theory review combined with robust negotiation training
  • to raise awareness of goal setting before the negotiation and know how to plan thoroughly
  • to learn the stages of negotiation
  • to understand and apply various negotiation strategies
  • to improve participants’ ability to negotiate and persuade

Developed skills

  • relations building
  • active listening
  • objective setting
  • decision making
  • ability to persuade and negotiate
  • ability to communicate diplomatically in English

Content

  • setting goals before the negotiation and planning thoroughly
  • exploring interest and questioning techniques
  • review of theory from module 1
  • customer relationship management (CMR)
  • negotiating with colleagues: superiors / subordinates
  • authentic, pre-selected, work-related topics
  • challenging role playing and skill-building exercises
  • boosting participant’s persuasiveness

Course specifications

Language: English
Czech title: Úspěšné vyjednávání II
Type: Professionally oriented course
Duration: 1 day (8 teaching hours)
Number of participants: 3 - 8
Recomended for levels: B1 and higher
Target group: Middle and senior management, CRM specialists, marketing staff, sales managers and representatives
Place of tuition: client / Threshold Training Associates